BAD SERVICE EVER!!!!!!!!!!!!

<p>Good day</p> <p> </p> <p>My Name is Sibongile Maseko</p> <p>heres my student number 428358. I am a student with Damelin .</p> <p>on the 1st of Febbruary , I have called damelin to cancel my student Contract because i am unemployed and i cant afford to pay my fees anymore .</p> <p> </p> <p>I was advised to put my course on hold . Isaid i will think about it.</p> <p>after a week , i called again to find out if everything is in order but i actually received the Worse service ever .</p> <p> </p> <p>The guy who was assisting me was actually shouting at me , he told me its not his problem that i want to cancel and im not employed . he apparently sent my request to the cancellation department .</p> <p>The guy was very rude .</p> <p> </p> <p>He then told me "The cancellation Department will get back to me in 2 days time to confirm everything.</p> <p>I didnt receive the email from the cancellation dep , I then decided to call Damelin again , I spoke to a guy called Duval Adam . He was friendly and helpful .</p> <p>He told me to email him a cancellation letter , which i did .</p> <p>I called him after 2 days to confirm if he received the letter .he was busy with another client at that time so i couldnt speak to him . I spoke to another lady and she confirmed that Duval Received the letter and he sent it to the cancelletion department .</p> <p> </p> <p>This morning i called again to find out if everything is being cancelled but the lady i spoke to " Nadia ' Told me nothing is being cancelled because my reason isnt good enough .</p> <p> </p> <p>Ive been receiveing bad Service since day one. I cant afford to pay my fees anymore ,That is why i called damelin to alert me .</p> <p> </p> <p>Ive been paying my fees very well for a year. I dont deserve such TREATMENT from you guys</p> <p> </p> <p>CAN SOMEBODY PLEASE HELP.I dont want return debits on my account .</p> <p> </p> <p> </p>