NM
Nelly M

1 reviews | Active since Dec 2017

30 Aug 2018, 15:50

BAD SERVICE

I registered with Damelin in July and already a month later I'm getting the worse service ever. My intuition fees were paid in full by my employer, proof of payment was sent to Damelin. A month later I get a 30/60 day statement saying I owe. I also get a phone call from a Andiswa from their collection department who- with an attitude said I must give her proof of payment. I have all proof that this was sent accordingly and I even received my study material in a form of a USB. I emailed back to Damelin for them to sort out their mess, send me proof that my name is not on the bad payer's list and also apologize for the way their agent spoke to me and their demand statements. Up until today NO ONE from Damelin has contacted me, except for Hazel whom I dealt with on registration who sincerely apologized and promised that someone will get back to me, but no one has.

Sorry Damelin I did not sign to be treated like this. If this is the kind of treatment I'm going to get till I finished my 2 year course, I vey disappointed.

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