BAD SERVICE

<p> </p> <p style="margin: 0cm 0cm 0pt;"><a name="_GoBack"></a><span style="color: black; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';"><font size="3">My Student number is 427057 and I am studying Travel and Tourism N4 to N6.</font></span></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><strong><span style="color: black; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';"><font size="3">I am terribly disappointed in the PATHETIC service I've received from Damelin Correspondence college. </font></span></strong></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><strong><span style="color: black; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';"><font size="3">I have registered at the end of January and have received terrible customer service from the call center agents who were supposed to have followed up on Study Material that I have not yet received. </font></span></strong></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><strong><span style="color: black; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';"><font size="3">I had called Damelin Mowbray to enquire about registering for the June Exams since submitting my ***ignments 6 April 2016 only to be told that the cut off time for late registrations was 15 April 2016. NO ONE had bothered to inform me about this! I am extremely livid and cannot understand why such a huge, well known Institution can provide such terrible service! I DEMAND to be given a space in the Exam room for the June exams because the ****** Call Center doesn't respond to your emails and keep you updated on any information. </font></span></strong></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><strong><span style="color: black; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';"><font size="3">It has been a continuous nightmare dealing with these *********** people.</font></span></strong></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><strong><span style="color: black; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';"><font size="3">It is already May and I have still not received my Flash and my calculator. Luckily I have received manual study books, submitted my ***ignments at the beginning of April. I have emailed various staff members at Damelin Correspondence since 18 April 2016 enquiring as to when I can expect my results so as to register at the college itself to write my exams at the end of May. No response was provided from any of them including Supervisors and a Manager. An email was sent to the Damelin complaints department and still no response was received by myself. This is absolutely distressing! I have studied at Damelin TWICE years ago and NEVER in my life have I experienced such ridiculous service! What the **** do these people get paid for at the Call Centers if they are unwilling to ***ist students and follow up on existing enquiries!</font></span></strong></p> <p> </p> <p style="margin: 0cm 0cm 0pt;"><strong><span style="color: black; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman';"><font size="3">I promise to take this to the Newspaper companies if no one can make provision for me to write my two subjects in June 2016</font></span></strong></p> <p> </p>