BAD SERVICE!!!!!!!

STUDENT NR: 420628 . On 10 Sept 2014 I cancelled my studies due to the fact I had no time for studies and was still awaiting my studymaterials.I phoned again on 23 April 2015 and spoke with Duvaal. He promised to get back to me. I assumed that the course was cancelled. I tried for a personal loan from Capitec where I was informed that I was beeing blacklisted from Damelin. On 10 Dec 2015 I was informed to once again send my cancellation to *** and Yolanda Monaisa. I received and email back on 11 Dec from G. van tonder stating that the mail was escalated to the cancellations dept and cancellation and an answer will be available within 4-5 weeks. On 11 Jan 2016 I send an email to Geraldine van Tonder requesting feedback. I also requested feedback on the same day from tebpgo.mphuthu.co.za and ***. No feedback. I phoned Damelin and was told that the file is with Yolanda Monaisa, she will come back to me. No feedback. On 20 Jan I emailed Tebogo once again requesting feedback. No responce. Emailed again on 29 Jan. I phoned Damelin requesting feedback and was informed once again that Yolanda has the file. she is never available for a phone call. As to date DAMELIN has not made contact with me and I am still blacklisted on the credit bureu. Please I need an answer a.s.a.p and my name cleared. This has been going on since 2014!!!!!!!!