Bad, Dissapointing Service Received

<p>I want a report a bad service I have received from Damelin Correpondence College. I registered with them last year May 2016. Since I was not happy or did not understand their method of study/correspondence. I requested to be transferred to Damelin classes. I received an email from Ncumisa Mlungwana <br /> Team Leader- student services, advising of the process to follow in order to have the tranfer processed. On the 22 March 2017 I signed and submitted a contract amendement form to Nomsa R. Mafafo<br />Student Advisor - Student Services Department. Who confirmed that the process will take 6 weeks to process my request. As we speak, my request has not been finalised. I have been calling Nomsa if not everyday, every second day to follow up. I have been advised on numerious occassions that I will get feedback via email. I still have not received feedback. I was advised everytime that Nomsa has been off ill and she is the only person dealing with transfers and no one else. I call this week on Monday, and spoke to a gentlement who assured that Nomsa will email me feedback. To date I have not received feedback. I paid a lot of money to Damelin and yet I feel my request has not been taken serious as this delays my studies. Of which is something that they were supposed to have been taken seriously. I am so frustated and wanting to take legal action against them. I aslo need my money back and I will study at another institution. As I have had enough with Damelin. I really trusted that since they have been my choose of institution since way back. I don't think they are now, after this horrific treatment I have been getting. It's the 2nd of June 2017, still no response. I am now thinking of going to their offices and resolve this issue once and for all.</p>