Bad Brand reputation for education in SA

Annually South Africans create so much debt and study dept has been the highest. I don't blame my fellow students for the #feesmustfall campaign. At the beginning of the year I signed up for a course with Damelin, after a drastic change in my financial situation I app**** for a refund. It took from May to September for this to be processed. I personally drove to Braamfontein to hand deliver the books in October and I have received no response whatsoever. Both boxes of books were addressed directly to the employee of Damelin and all the e-mails thereafter as well. The call center is useless, the e-mails are not answered. I was hounded for payment and now that the college needs to pay back the amount of close to R6000, I am being ignored! Within 24hours of me posting on Hello Peter the last time I got a response, lets see this time. Seems Damelin's only concern is money and actually isn't about affordable education and fair communication!