Appaling Service Standards

I registered in December 2021 and on the 19 January I had to contact to my enrolment consultant to follow up when I will be receiving my study material. She provided me with log ins for my student portal log ins. Upon logging in I discovered that I have assignments that are due at on the 31st January. I was concerned as I feel I will not be able to submit these 11 assignments on time and decided to contact the school to better understand the requirements of assignments and had other general questions. I first chat to someone on live chat by the name of Sanelisiwe who did not care an inch. She referred me to call where I held on for 30 minutes ***. I spoke to Sibusiso Sekhunda who's service was absolutely disgusting. He was rude, didn't give a damn about my concerns, even when I asked to speak to his manager he said they were in a meeting. When I told him I wanted to complain and asked for the call centre managers name he said he didn't know the name which is highly unlikely. Sibusiso did not even take my student number or contact details but kept saying his supervisor Damian will call me, it was almost as if he wanted to get rid of me.Im so disappointed by your after enrollment service for a reputable brand such as damelin your service surely doesn't match your brand name. I absolutely regret enrolling with Damelin , it will certainly be a lengthy two years. I am so disappointed by the quality of staff members you keep on your payroll , it Clearly shows that customer satisfaction isn't at the top of your priorities. I am certainly not impressed and don't feel like I am getting value for the money you guys will be collecting monthly. I am livid!! Absolutely Disgusting!!!