ANOTHER MONTH WITH NO JOY

its been nearly a month later after being contacted and still nothing.<br> this is the one response:<br> Good day<br> Thank you for your enquiry.<br> Hope this email finds you well.<br> Please be advised that we had a problem with our bank, and all payments had to be reloaded. As soon as payment has been released, I will provide the proof of payment. <br> Sincere apologies for the inconvenience of the delay.<br> And thereafter they said they have escalated the matter to the general manager (15.07.2015)<br> <br> still waiting..