1 reviews | Active since Apr 2018
Terrible service on installation
Very bad service. We contacted the Witbank branch and they were initially very helpful with our application. But when it came to installation they gave bad feedback and poor excuses. We are still waiting for installation.
To whom it may concern:
We have received your complaint regarding bad service experienced with Daisy.
In order for us to resolve the problem, we would like to ask if you could send us a more detailed email regarding the experience to the below email addresses which will be attended to.
***
***
Much appreciated
Kind Regards
Daisy Business Solutions
To whom it may concern:
We have received your complaint regarding bad service experienced with Daisy.
In order for us to resolve the problem, we would like to ask if you could send us a more detailed email regarding the experience to the below email addresses which will be attended to.
***
***
Much appreciated
Kind Regards
Daisy Business Solutions
This complaint was for the Witbank branch also sorted
-----Original Message-----
From: Zan Kuhn [mailto:***]
Sent: 04 April 2018 12:53 PM
To: Rallden Naik <***>; Cathleen Du Pisanie <***>
Cc: Glenn Terblanche <***>; 'Madeleine Van Eeden' <***>
Subject: RE: Service complaint -
Hi Rallden
We were waiting for a Grandstream router for their VoIP installation which we're receiving shortly.
The installation of the equipment (Router & Yagi Antenna) will take place tomorrow morning.
I did speak to the client directly and informed her of the arrangements. Yolande was okay with the arrangement.
Let me know if there's anything else.
Regards,
Zan
-----Original Message-----
From: Rallden Naik [mailto:***]
Sent: 04 April 2018 12:41 PM
To: Cathleen Du Pisanie; Zan Kuhn
Cc: Glenn Terblanche; 'Madeleine Van Eeden'
Subject: RE: Service complaint -
Good day Cat and Zan
Please note below can you assist with feedback here and advise what is the latest at the client. Please also confirm if you can do a courtesy visit to this site.
Thank you
-----Original Message-----
From: Madeleine Van Eeden [mailto:***]
Sent: 04 April 2018 09:00 AM
To: Rallden Naik <***>
Cc: Glenn Terblanche <***>
Subject: Service complaint
Good day Ralden
I hope you can assist with this, please see below complaint logged on our WC Hello Peter for poor installation service.
Kindly see if you could phone the client or get the relevant person to assist with this issue asap.
Your assistance is very much appreciated
Please confirm as soon as you have resolve the issue so that we can update our Hello Peter account.
Kind Regards
Madeleine van Eeden
This complaint was for the Witbank branch also sorted
-----Original Message-----
From: Zan Kuhn [mailto:***]
Sent: 04 April 2018 12:53 PM
To: Rallden Naik <***>; Cathleen Du Pisanie <***>
Cc: Glenn Terblanche <***>; 'Madeleine Van Eeden' <***>
Subject: RE: Service complaint -
Hi Rallden
We were waiting for a Grandstream router for their VoIP installation which we're receiving shortly.
The installation of the equipment (Router & Yagi Antenna) will take place tomorrow morning.
I did speak to the client directly and informed her of the arrangements. Yolande was okay with the arrangement.
Let me know if there's anything else.
Regards,
Zan
-----Original Message-----
From: Rallden Naik [mailto:***]
Sent: 04 April 2018 12:41 PM
To: Cathleen Du Pisanie; Zan Kuhn
Cc: Glenn Terblanche; 'Madeleine Van Eeden'
Subject: RE: Service complaint -
Good day Cat and Zan
Please note below can you assist with feedback here and advise what is the latest at the client. Please also confirm if you can do a courtesy visit to this site.
Thank you
-----Original Message-----
From: Madeleine Van Eeden [mailto:***]
Sent: 04 April 2018 09:00 AM
To: Rallden Naik <***>
Cc: Glenn Terblanche <***>
Subject: Service complaint
Good day Ralden
I hope you can assist with this, please see below complaint logged on our WC Hello Peter for poor installation service.
Kindly see if you could phone the client or get the relevant person to assist with this issue asap.
Your assistance is very much appreciated
Please confirm as soon as you have resolve the issue so that we can update our Hello Peter account.
Kind Regards
Madeleine van Eeden