ML
Mariaan L

1 reviews | Active since May 2016

09 May 2016, 14:44

Poor service

<p>Daisy offered their assistance in transferring our telephone lines to our new business premises. We completed all the neccesary documents and we were assured that they will deal with Telkom and arrange the move. The move was scheduled for 22 April 2016 and still, 3 weeks later, we do not have any telkom lines at our new premises. We are losing money daily, and need to contact Daisy each day &nbsp;- Have left so many messages, and still they just do nothing to our situation. The cannot tel or explain the problems &nbsp;we are having. I do not know why they offer this service if they do not have access to telkoms technitions or system to assist with the moving of the lines. We have been told so many differient stories, it really is ridicules. Maphule that works for Daisy is not doing her job. We have spoken to her mangager as well - 7 days ago. which would have followed up the matter - she did not even contact us again. Telkom order nrs *** / *** / ***</p>

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Replies (1)
Daisy Telecoms Western Cape
Daisy Telecoms Western Cape's reply10 Jul 2017, 10:09
Official

Dear Valued Client

We appreciate the comment/s you have brought to our attention.

Could I kindly request the following to implement a query

  • Name of your Company
  • Contact name & number

Kind regards

Mae Newman