JS
Johan S
1 reviews | Active since Feb 2022
08 Feb 2022, 19:40
Service and product is terrible
Their respond time is very slow or don't respond at all, machines keep on breaking, they over priced,. Always some fine print that is never disclosed up front.
Helpful (0)
Replies (4)0
Replies (4)
Daisy Business Solutions's replyOfficial
15 Feb 2022, 13:39Good Day, Johan S. We are sorry to hear that you have not been shown the true Daisy Way. Please would you kindly provide us with your contact details or let us know who your account manager is and what branch you have been dealing with so that we can look into this matter for you. Kind regards, Team Daisy.
Daisy Business Solutions's reply15 Feb 2022, 13:39
Official
Good Day, Johan S. We are sorry to hear that you have not been shown the true Daisy Way. Please would you kindly provide us with your contact details or let us know who your account manager is and what branch you have been dealing with so that we can look into this matter for you. Kind regards, Team Daisy.
Daisy Business Solutions's replyOfficial
04 Mar 2022, 08:52Good morning Johan. We are very sorry to hear that this has been your experience. This is not the Daisy way. We have thousands of very happy customers and take all these kinds of complaints very seriously. Please can you tell us who you have been dealing with so that we can escalate this matter to management? Kind regards, Daisy Customer Care.
Daisy Business Solutions's reply04 Mar 2022, 08:52
Official
Good morning Johan. We are very sorry to hear that this has been your experience. This is not the Daisy way. We have thousands of very happy customers and take all these kinds of complaints very seriously. Please can you tell us who you have been dealing with so that we can escalate this matter to management? Kind regards, Daisy Customer Care.
JS
Johan S's updateReviewer Update
10 Mar 2022, 11:30The issues we experienced at Franchise level was escalated to Group Management and in the process of being resolved. Thank you
JS
Johan S's update10 Mar 2022, 11:30
Reviewer Update
The issues we experienced at Franchise level was escalated to Group Management and in the process of being resolved. Thank you
Daisy Business Solutions's replyOfficial
10 Mar 2022, 11:34Thanks for the update Johan. I'm sure the issue will be resolved soon. Please let us know if there is anything else we can do to assist. Kind regards. Team Daisy.
Daisy Business Solutions's reply10 Mar 2022, 11:34
Official
Thanks for the update Johan. I'm sure the issue will be resolved soon. Please let us know if there is anything else we can do to assist. Kind regards. Team Daisy.