

Daisy Business Solutions
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
I would strongly caution anyone considering doing business with Daisy SA. My experience with their after-sales service has been extremely disappointing. For the past three months, I have been trying to obtain a settlement figure for my printer contract, and despite numerous emails, calls, and messages, I have still not received it. The only time I receive any response is when I follow up myself. If I don’t chase them, there is simply no communication or feedback. I even considered downgrading my contract and remaining a customer, but the poor level of service and complete lack of communication changed my mind. What is most frustrating is that when it came to signing the contract, the sales team was incredibly responsive and helpful. Once the contract was in place, that level of service disappeared entirely. Customers should not have to spend months chasing something as straightforward as a settlement figure. Based on my experience, I would advise others to think carefully before entering into a contract with this company, as the after-sales support has been unacceptable
1 reviews | Active since Jul 2026
I would strongly caution anyone considering doing business with Daisy SA. My experience with their after-sales service has been extremely disappointing. For the past three months, I have been trying to obtain a settlement figure for my printer contract, and despite numerous emails, calls, and messages, I have still not received it. The only time I receive any response is when I follow up myself. If I don’t chase them, there is simply no communication or feedback. I even considered downgrading my contract and remaining a customer, but the poor level of service and complete lack of communication changed my mind. What is most frustrating is that when it came to signing the contract, the sales team was incredibly responsive and helpful. Once the contract was in place, that level of service disappeared entirely. Customers should not have to spend months chasing something as straightforward as a settlement figure. Based on my experience, I would advise others to think carefully before entering into a contract with this company, as the after-sales support has been unacceptable
1 reviews | Active since Jun 2026
Our experience with this company has been extremely disappointing. We were charged over R1,000 for a call-out during which two technicians attended our premises only to confirm what had already been explained telephonically: that the UPS was faulty. The serial number and fault details could easily have been provided over the phone, and it remains unclear why an onsite visit was necessary simply to inspect the unit and verify information already available. Unfortunately, this was not an isolated incident. Over the course of our relationship with the company, several commitments were made which never materialised. As an N*****erated school, we were promised a sign for our premises because of the work we do in the community, but despite assurances, this never happened. There was also an incident involving behaviour that we perceived as ****** and condescending. Following a formal complaint, a manager named Wesley apologised extensively and promised gestures of goodwill, including Rugby Sevens tickets and flowers. These promises likewise never materialised. The only individuals who consistently attempted to assist us were Warren Fergusson and Aiden, and for that we remain grateful. However, despite their efforts, the overall customer service experience has steadily deteriorated. What has been most disappointing is the gap between what is promised and what is delivered. We entered into this relationship expecting professionalism, integrity, and support, but our experience has been the opposite. As things stand, we are simply counting down the days until our contract comes to an end.
1 reviews | Active since Jun 2026
Our experience with this company has been extremely disappointing. We were charged over R1,000 for a call-out during which two technicians attended our premises only to confirm what had already been explained telephonically: that the UPS was faulty. The serial number and fault details could easily have been provided over the phone, and it remains unclear why an onsite visit was necessary simply to inspect the unit and verify information already available. Unfortunately, this was not an isolated incident. Over the course of our relationship with the company, several commitments were made which never materialised. As an N*****erated school, we were promised a sign for our premises because of the work we do in the community, but despite assurances, this never happened. There was also an incident involving behaviour that we perceived as ****** and condescending. Following a formal complaint, a manager named Wesley apologised extensively and promised gestures of goodwill, including Rugby Sevens tickets and flowers. These promises likewise never materialised. The only individuals who consistently attempted to assist us were Warren Fergusson and Aiden, and for that we remain grateful. However, despite their efforts, the overall customer service experience has steadily deteriorated. What has been most disappointing is the gap between what is promised and what is delivered. We entered into this relationship expecting professionalism, integrity, and support, but our experience has been the opposite. As things stand, we are simply counting down the days until our contract comes to an end.
1 reviews | Active since Apr 2026
Do not do business with the company and assetfin. They lack integrity and are ********* in their contracts and dealings. They do not have good customer service and poor quality products. I regret any dealings with them
1 reviews | Active since Apr 2026
Do not do business with the company and assetfin. They lack integrity and are ********* in their contracts and dealings. They do not have good customer service and poor quality products. I regret any dealings with them
1 reviews | Active since Nov 2017
Daisy Solutions worse than Telkom.. They promise you all the nice things and its so cheap, but there are hidden truth's that you are not being informed about. They used our wifi at the business to log in for remote fault finding. Then when I told them that it is wrong they did not even consult us about using our wifi, now we have to pay for a technician to come out to site. They did not inform us that maintenance plan will cost us R8000 per year otherwise we will have to pay for a technician to come out every time we have a problem. There should not be call outs from a technician costing R8000 per year if their hardware have no issues.
1 reviews | Active since Nov 2017
Daisy Solutions worse than Telkom.. They promise you all the nice things and its so cheap, but there are hidden truth's that you are not being informed about. They used our wifi at the business to log in for remote fault finding. Then when I told them that it is wrong they did not even consult us about using our wifi, now we have to pay for a technician to come out to site. They did not inform us that maintenance plan will cost us R8000 per year otherwise we will have to pay for a technician to come out every time we have a problem. There should not be call outs from a technician costing R8000 per year if their hardware have no issues.
1 reviews | Active since Nov 2025
For the past 7 years that I have dealt with this company I have received excellent communication and assistance from Donovan Idas, he has gone beyond and above with the service and help he has given to me. Weather it is early in the morning or at times after hours. Keep up the good work Donovan.
1 reviews | Active since Nov 2025
For the past 7 years that I have dealt with this company I have received excellent communication and assistance from Donovan Idas, he has gone beyond and above with the service and help he has given to me. Weather it is early in the morning or at times after hours. Keep up the good work Donovan.
Hellopeter has tracked Daisy Business Solutions across 102 reviews. Daisy Business Solutions hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Daisy Business Solutions? Write a review to help others decide.