1 reviews | Active since Oct 2018
A company solely focussed on making money. What a rip-off
Right, where do we start?
We have now had our pbx system for nearly 2 years, and more often than not, we experience some sort of issue with our phones. Most of the time our customers can't hear us, or we can't hear our customers, which has caused loss of income.
After finally managing to get through to someone at Daisy, we were promised a site visit from our new account manager (Chris), and that our phones would be inspected for repair. After having to follow up a second time, our account manager came through to see us, full of promises, of better service delivery.
After a chat, and informing us of a R66 000 settlement fee, we were promised upgrade options, and our contract to be sent to us this morning.
We have heard nothing from Daisy at all, again, and quite honestly we just want to give their PBX back and close the account. Their service is utterly shocking, and their technologies are completely outdated.
Our request to release us from the contract that was signed by us with Assetfin ***ned by Daisy) was rejected and we will have to continue paying for their system for another 35 months or be charge a rather large cancellation fee! We are no longer using this system as we could not hear on their phones, but I am not going to give them more money to cancel this contract. Will just pay it off. Beware of this company in all is branches. Unfortunately they are ********* and money grabbers. Do not sign a contract with them.
Our request to release us from the contract that was signed by us with Assetfin ***ned by Daisy) was rejected and we will have to continue paying for their system for another 35 months or be charge a rather large cancellation fee! We are no longer using this system as we could not hear on their phones, but I am not going to give them more money to cancel this contract. Will just pay it off. Beware of this company in all is branches. Unfortunately they are ********* and money grabbers. Do not sign a contract with them.
We are sorry to hear about your experience.
We pride ourselves on service and we would like to rectify this.
Can you please provide us with your contact details and your location/ region so that we can escalate, resolve and rectify this as soon as possible.
Kind Regards
#TeamDaisy
We are sorry to hear about your experience.
We pride ourselves on service and we would like to rectify this.
Can you please provide us with your contact details and your location/ region so that we can escalate, resolve and rectify this as soon as possible.
Kind Regards
#TeamDaisy