1 reviews | Active since Oct 2016

14 Mar 2017, 11:44

Terrible Phone call

<p>The receptionist/switchboard person at the Sandton Cycle Lab is **********! <br /><br />Cannot transfer the call to the correct person/department and when/if she gets the right person, the call cuts before they can answer the call. <br /><br />I literally spent half an hour on the phone waiting for the right person and I landed up calling about 4 times until aventually I called Tasha at boksburg store who was efficient and awesome</p>

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Replies (1)
Cycle Lab
Cycle Lab's reply14 Mar 2017, 14:31
Official

Hi!

I apologise for this inconvenience, and I understand how frustrating this can be,

We will look into our training of our receptionist and our actual Telephone system.

Is there anything I can do to help? my email address is *** or I can phone you to discuss.

Again my apologies.

Andrew Mclean.