PW
Peter W

1 reviews | Active since Sept 2014

26 Nov 2021, 14:42

Pricing ****?

Be careful, you may end up paying more than advertised price, or indeed receive nothing. I have tried to order twice from Cycle Lab. The first time, the item did not appear in my shopping cart, I tried and tried, Nothin happened. The second time, I tried to buy an item for R699 , but when it went into the cart, the price suddenly became R899. I have tried 7 or 8 times to get resolution to tjhis, and then onle response I get is "A ticket has been created " If I had not been vigilant, I would have put the order through at the higher price

0
Replies (1)
Cycle Lab
Cycle Lab's reply26 Nov 2021, 16:38
Official
Pete, Hi! My sincere apologies, we launched our new website this week and we have had a few bugs and issues to deal with. I have asked Engela who heads  up our online store to contact you and sort this out ASAP. Regards Andrew Mclean.