LN
Lance N

1 reviews | Active since Jan 2016

28 Nov 2020, 15:46

Poor customer/sales service

Visited the Cornubia branch, received absolutely no assistance for the entire 15 minutes I was there, yet all other customers were served. I’ll never do business with you guys ever.

0
Replies (3)
Cycle Lab
Cycle Lab's reply28 Nov 2020, 17:22
Official
Lance, Hi! Thanks for bringing this to our attention. This certainly is unacceptable. I will pass this info into the Cornubia team. If I can help you with anything I will gladly personally help. My apologies. Regards Andrew McLean. 

Best regards,

LN
Lance N's update28 Nov 2020, 18:03
Reviewer Update
Hi Andrew

Thank you for your reply, if you want you can ask the staff to view their footage, I was at the store around 12h15 to 12h30 I was carrying a VA bag with me.

Nevertheless in this day and age every and all business should be taken seriously, with this said I won’t support Cycle Lab.
Cycle Lab
Cycle Lab's reply30 Nov 2020, 07:38
Official
Lance, Hi! I certainly agree it is unacceptable and will be popping into Cornubia this week and will address this poor service with the staff. My sincere apologies. Regards Andrew.

Best regards,