LN
Lance N
1 reviews | Active since Jan 2016
28 Nov 2020, 15:46
Poor customer/sales service
Visited the Cornubia branch, received absolutely no assistance for the entire 15 minutes I was there, yet all other customers were served. I’ll never do business with you guys ever.
Helpful (0)
Replies (3)0
Replies (3)Cycle Lab's replyOfficial
28 Nov 2020, 17:22Lance, Hi! Thanks for bringing this to our attention. This certainly is unacceptable. I will pass this info into the Cornubia team. If I can help you with anything I will gladly personally help. My apologies. Regards Andrew McLean.
Best regards,
Cycle Lab's reply28 Nov 2020, 17:22
Official
Lance, Hi! Thanks for bringing this to our attention. This certainly is unacceptable. I will pass this info into the Cornubia team. If I can help you with anything I will gladly personally help. My apologies. Regards Andrew McLean.
Best regards,
LN
Lance N's updateReviewer Update
28 Nov 2020, 18:03Hi Andrew
Thank you for your reply, if you want you can ask the staff to view their footage, I was at the store around 12h15 to 12h30 I was carrying a VA bag with me.
Nevertheless in this day and age every and all business should be taken seriously, with this said I won’t support Cycle Lab.
Thank you for your reply, if you want you can ask the staff to view their footage, I was at the store around 12h15 to 12h30 I was carrying a VA bag with me.
Nevertheless in this day and age every and all business should be taken seriously, with this said I won’t support Cycle Lab.
LN
Lance N's update28 Nov 2020, 18:03
Reviewer Update
Hi Andrew
Thank you for your reply, if you want you can ask the staff to view their footage, I was at the store around 12h15 to 12h30 I was carrying a VA bag with me.
Nevertheless in this day and age every and all business should be taken seriously, with this said I won’t support Cycle Lab.
Thank you for your reply, if you want you can ask the staff to view their footage, I was at the store around 12h15 to 12h30 I was carrying a VA bag with me.
Nevertheless in this day and age every and all business should be taken seriously, with this said I won’t support Cycle Lab.
Cycle Lab's replyOfficial
30 Nov 2020, 07:38Lance, Hi! I certainly agree it is unacceptable and will be popping into Cornubia this week and will address this poor service with the staff. My sincere apologies. Regards Andrew.
Best regards,
Cycle Lab's reply30 Nov 2020, 07:38
Official
Lance, Hi! I certainly agree it is unacceptable and will be popping into Cornubia this week and will address this poor service with the staff. My sincere apologies. Regards Andrew.
Best regards,
