1 reviews | Active since Jul 2009
Pathetic service, took my money and still waiting for some items
I placed an order on January the 14th. Received an email that not all stock is available at 1 store but will be sent from 3 different stores (Boksburg, Cape Town and Pretoria) which is fine.
I received the stock from Boksburg in a couple of days and am still waiting for the stock from Pretoria and Cape Town.
The excuse from Cape Town was that one item was not in stock and the supplier does not have stock. Why have it available for online shopping then?
Pretoria contacted me and advised that the item was not in stock and will be here by the end of January. I then received a call to state I have to pay in R600 as the price of the item on the site for which they eagerly took my money immediately was incorrect. I advised that it is not my problem and that it was advertised at the said price and this is something they need to sort out on their end.
Needless to say, I am still waiting for feedback on the item from Pretoria. Where is my goods? You take my money and do not deliver the goods!
Emailing them is of no use and I tried calling the number on their website twice today and i just got cut off after holding on.
My order I places with Amazon USA the next day was delivered in 4 days! Why should we support you at all with his lack of service and respect to your customers?
