SH
Steven H

1 reviews | Active since Jan 2019

15 Jan 2019, 15:17

Incorrect stock received and very poor after sales assistance.

Received the wrong stock from them. Mailed them and got a quick response telling me to send pictures of the incorrect stock. Rep**** and that was the last i heard from them. Mailed another two times to find out what was going on without any response. Four weeks later I mailed again and the response was that judging from my email the couriers didn't collect.. Really.. 4 weeks later they realised this. Well still sitting with the incorrect products, so hopefully this review helps.

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Replies (1)
Cycle Lab
Cycle Lab's reply15 Jan 2019, 16:45
Official
Steven,
Hi! I apologies for this poor service. Please email me some details. *** I will get this sorted out immediatley.