JCVZ
Jean Chané Van Zyl

1 reviews | Active since Mar 2019

29 May 2020, 18:54

Great online service from Cycle Lab!

Purchased products online and was delivered within estimated lead time. Cycle Lab Fourways managed the packaging and shipping. Upon querying Fourways about the shipping status of my parcel I was answered with an immediate and helpful response. Parcel still to be unboxed but expecting it to be in good order. Great online service from Cycle Lab!

0
Replies (3)
Cycle Lab
Cycle Lab's reply30 May 2020, 05:10
Official
Jean, Hi! Thanks for the feedback we all appreciate it and will convey this message to all our staff. enjoy stay Healthy and lets us know if we can help with anything else. Regards Andrew Mclean.
JCVZ
Jean Chané Van Zyl's update30 May 2020, 17:33
Reviewer Update
Hi Andrew, noticed a missing part upon assembly of my order. Contacted your Fourways branch and was phoned back within 30mins and was told to come past and collect the part required. Upon arrival I spoke to you personnaly and you promtly responded with your assistance. I had spent less than half an hour at the branch without any hassles and was assisted instantly. Thank you Andrew and Team for your professional support!
Cycle Lab
Cycle Lab's reply31 May 2020, 16:24
Official
Jean, Afternoon, absolute please, glad we could sort it out. enjoy and stay Healthy,
regards
Andrew Mclean.