bG
balan G

1 reviews | Active since Mar 2012

21 Aug 2020, 20:28

Going the extra mile from Cycle Lab

I would like to review the service I received while shopping for a bike from Cycle Lab. I used the online platform initially which was brilliant and their walk in store once I had an idea on what I needed. Their Live chat agents on their website are amazing , informative and patient since I asked them a lot of questions. Their Chat center is opened until 11:30 pm which makes it convenient for night owls like myself . Their onsite staff at their stores where equally well experienced , Darryl from Cornubia assisted me , setting me and explaining to me about the bike , safety , gears and even taking care of the bike as well. I walked away more informed and eager to get riding . Thank you to the Cycle Lab team great job all round.

0
Replies (1)
Cycle Lab
Cycle Lab's reply22 Aug 2020, 05:17
Official
Balan, Thanks very much for taking the time and effort to give us this Positive feedback, it means a lot to the team. I will certainly pass this message on. Wishing you many happy safe miles, please don't hesitate to pop into the store or on line if you need any help or advice, Regards Andrew Mclean

Best regards,