1 reviews | Active since Aug 2016
Disrespectful behaviour demonstrated by one of the employees of the Cycle Lab, Lynwood
Today my brother and I went to the Cycle Lab in Lynwood to purchase a bike. We arrived there just before 16h00. The process of changing pedals and tyres to tubeless ones, bike fitting and checking the bike after changes were made took long. We also had to buy a bicycle rack, chain oils and other accessories. By the time we were ready to make a payment, it was 17h00. This is the time the store closes. When we went to tellers to make a payment, there were no cashiers. The salesman had to assist us with the payment. When we were still scanning items, one guy who was at the door wearing a black puff jacket switched the lights off. It was as if we were irritating him. If the store doesn’t appreciate customers making payments after 17h00, why did he not tell us when we were still doing shopping and walking in the isles. After making a payment, we went to the parking lot to put a bicycle rack on the car and tied the bike. When we were still busy tying the bicycle, the same guy in a black puff jacket came to us and said he wanted to lock the gate. This treatment of customers is unprofessional and disrespectful. I will not recommend the cycle Lab to anyone.
