Cycle Lab Tyre Lever Order Delivery

Further to an earlier review action was taken to correct the two incorrect deliveries. This involved collecting the above mentioned deliveries (unexpectedly). Then the next day delivering 2/3 of a set of 3 tyre levers. So the upshot is I'm still short of one tyre lever. Cycle Lab has been advised by email & WhatsApp - to no effect or response however. It really looks like they have a very poor grasp of what they are doing!