CS
Charl S
1 reviews | Active since Dec 2020
23 Dec 2020, 12:37
Cycle lab Cornubia
Just received the poorest customer experience ever 23/12/2020. I phoned in and asked for a price on a dropper post and I was transferred to the workshop the guy was unfriendly and told me they don't keep them and before I could say anything else he killed the call. I will most definitely be making my purchase somewhere else. Unfortunately I don't have his name, but that's one way to chase a customer away.
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Cycle Lab's replyOfficial
07 Jan 2021, 11:11Charl, Hi! I apologise for the delay in responding and for the poor service you revived, I will certainly address this with the Cornubia workshop manger. Please post your contact number here, and we will call you to apolagise in person and see if there is anything we can do to make it up to you.
Best regards,
Cycle Lab's reply07 Jan 2021, 11:11
Official
Charl, Hi! I apologise for the delay in responding and for the poor service you revived, I will certainly address this with the Cornubia workshop manger. Please post your contact number here, and we will call you to apolagise in person and see if there is anything we can do to make it up to you.
Best regards,