RP
Reinette P
1 reviews | Active since May 2014
18 Dec 2020, 07:55
Bad Service
I placed an order on 07/12/2020 and have to date heard nothing from this company. Delivery would have been within 3 - 5 days, nothing received yet. No tracking number so that I can trace my order. I did change my order right after ordering online when I realised that I have ordered the wrong tyre size, but to date no confirmation that the order has been changed, no delivery, no communication ???
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Replies (2)
Cycle Lab's replyOfficial
18 Dec 2020, 13:08Reinette, I apologise, I will get this looked into immediately. we have unfortunately had a Cyber attack and been without our systems for the past week.
Cycle Lab's reply18 Dec 2020, 13:08
Official
Reinette, I apologise, I will get this looked into immediately. we have unfortunately had a Cyber attack and been without our systems for the past week.
Cycle Lab's replyOfficial
18 Dec 2020, 13:54Please could you post some details, order number here.
Cycle Lab's reply18 Dec 2020, 13:54
Official
Please could you post some details, order number here.