Customer service refusal to assist because I questioned why they needed my password for another hosting provider

Customer service - incredibly hard to speak to a human being, and when you do, they cut you off simply because you questioned them when they want you to give them log in dwtails (incl password) for another hosting company. We are told not to do this, then when we don't, we are deemed not important enough to assist. Really tired of the power companies have once you sign up and pay for a service.