VODACOM GARDENS CENTRE better your customer service! !

Hi so I went to Vodacom in Gardens Centre. I made payment instore. The consultant instore assisted me with the payment. She then paid my amount in someone elses account. It is the first 3 months of my contract so im not too fami**** about my account details. I only noticed on a later stage when vodacom called me for a payment.

I reported the incident to canal walk Vodacom where the gentleman kindly assisted me and informed them about the incident. The lady who did my payment only checked her email the day I went back to the store. She then that same day only showed urgency towards my incident. its been a month and the problem is still not solved i went to Vodacom Gardens Centre twice for feedback. They said they will call me as soon as they checked for feedback.

No feedback was given Its been 3days.Mean while my name is suffering and because of someone that made a mistake and not being urgent enough to rectify it I am a very unhappy customer with vodacom.