No stock of item after confirmation by Head Office.

Online system and customer care via mail confirmed there was stock of the sneakers that I wanted. Used time from work to drive to the selected store just to hear that there is no stock but their system shows they have.

I tried calling the company in the morning to find out if there is stock to avoid this situation but the phone diverts to voicemail - so I had to use the e-mail provided. This was suppose to be my husbands anniversary gift. Unacceptable for a premium brand to make mistakes like this.