Save your time an patients for another company.

Curtain Dream has extreamly poor customer service. I made an online order and a few days after not hearing anything send them a Whatsapp message. I got an automated response saying turnaround for orders placed after 14:30 will be done the next day, this was already a couple of days after I placed my order and I have not received any communications except the automated confirmation email and the automated Whatsapp response. Another couple of days with no response so I Whatsapp another number of theirs and was responded to, a lady sent me a voicenote saying they haven't been dealing with any queries on my order, which is the problem, no one tended to my query... Then finally a few hours after the time they said they would get back to me they were busy with my order and said that the fabric I orderd was out of stock. I explained that I needed cotton and that the color didn't matter that much but polyester would not work for my project and was told yet again that they would get back to me. Again it has been a whole day of no communication and just getting blue ticked. I have now asked for a refund because I cannot do business with a company with such poor customer service but again no response.