Based on recent customer reviews, Curtain Dream is praised as a fabric retailer offering wide variety, appealing colours and strong value, with shoppers highlighting quality dress and curtain fabrics both online and in store. Staff, Nisha in particular, are described as friendly and proactive, phoning customers with photos and alternatives when items are out of stock, and orders often arrive quickly and neatly packaged. A minority of shoppers report the opposite experience, citing unanswered WhatsApp messages, missing contact details, incorrect fabric shades, damaged cloth and unresolved refund requests.
TrustIndex
5.8
Reply Time
35m
NPS Score
33
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About Curtain Dream
What do customers say about Curtain Dream?
Based on recent customer reviews, Curtain Dream is praised as a fabric retailer offering wide variety, appealing colours and strong value, with shoppers highlighting quality dress and curtain fabrics both online and in store. Staff, Nisha in particular, are described as friendly and proactive, phoning customers with photos and alternatives when items are out of stock, and orders often arrive quickly and neatly packaged. A minority of shoppers report the opposite experience, citing unanswered WhatsApp messages, missing contact details, incorrect fabric shades, damaged cloth and unresolved refund requests.
Is Curtain Dream trustworthy?
Curtain Dream has a TrustIndex of 5.8 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Curtain Dream across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
Curtain Dream your service and attention to colour and detail are amazing
Curtain Dream your service and attention to colour and detail are amazing. The fabric and lace match perfectly. I’ll definitely buy again and highly recommend you! 🌸
1 reviews | Active since Aug 2026
Curtain Dream your service and attention to colour and detail are amazing
Curtain Dream your service and attention to colour and detail are amazing. The fabric and lace match perfectly. I’ll definitely buy again and highly recommend you! 🌸
1 reviews | Active since Aug 2026
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Ordered 4 items from this business they refuse to escalate to the managers or store owner they sold me faulty and wrong fabrics. I am coming here because I want to be heard since they have resorted to ignoring me on WhatsApp nor their google registered number gets picked up I spent over a thousand rand buying fabric.I am in CT they clearly took advantage of a online customer and they refuse to take accountability. Buy from them at your own risk especially if you are online. They sold me wrong shade of 6m fabric after I bought 14m of the same shade I needed.I sent a barcode so this mistake could not happen and they said they had the fabric sent me a receipt that had the same barcode I wanted. When I received the fabric and told them it was the wrong shade they told me they didn’t have the shade I had ordered. Also got sent a fabric that had 2 holes one hole was 5cm wide and the other one looked like something tear it right in the middle of the fabric. They have since ignored me this far I am stuck with a fabric that is worth over a thousand rand and they don’t care.
1 reviews | Active since Aug 2026
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Ordered 4 items from this business they refuse to escalate to the managers or store owner they sold me faulty and wrong fabrics. I am coming here because I want to be heard since they have resorted to ignoring me on WhatsApp nor their google registered number gets picked up I spent over a thousand rand buying fabric.I am in CT they clearly took advantage of a online customer and they refuse to take accountability. Buy from them at your own risk especially if you are online. They sold me wrong shade of 6m fabric after I bought 14m of the same shade I needed.I sent a barcode so this mistake could not happen and they said they had the fabric sent me a receipt that had the same barcode I wanted. When I received the fabric and told them it was the wrong shade they told me they didn’t have the shade I had ordered. Also got sent a fabric that had 2 holes one hole was 5cm wide and the other one looked like something tear it right in the middle of the fabric. They have since ignored me this far I am stuck with a fabric that is worth over a thousand rand and they don’t care.
1 reviews | Active since Jun 2020
I received excellent, fast service from Nisha
I received excellent, fast service from Nisha. I ordered online and within an hour my order was sorted. I received alternative choices for some out of stock items. I will reccommend them definately.
1 reviews | Active since Jun 2020
I received excellent, fast service from Nisha
I received excellent, fast service from Nisha. I ordered online and within an hour my order was sorted. I received alternative choices for some out of stock items. I will reccommend them definately.
1 reviews | Active since Jun 2026
Some fabric I've ordered online were out of stock, but the lady from Curtain Dream phoned me, and provided me with different options, including photos, helping me to make new and better choices
Some fabric I've ordered online were out of stock, but the lady from Curtain Dream phoned me, and provided me with different options, including photos, helping me to make new and better choices. It was done very professionaly, and I've received my parcle in good order. Thanx Curtain Dream, I will definitely make use of your services again
1 reviews | Active since Jun 2026
Some fabric I've ordered online were out of stock, but the lady from Curtain Dream phoned me, and provided me with different options, including photos, helping me to make new and better choices
Some fabric I've ordered online were out of stock, but the lady from Curtain Dream phoned me, and provided me with different options, including photos, helping me to make new and better choices. It was done very professionaly, and I've received my parcle in good order. Thanx Curtain Dream, I will definitely make use of your services again
1 reviews | Active since Jun 2026
Curtain Dream provided fantastic service
Curtain Dream provided fantastic service. They go out-of their way to assist, and the quality of the fabric is fantastic. The online order system is very efficient and a fast way to receive the product. Thank you so much.
1 reviews | Active since Jun 2026
Curtain Dream provided fantastic service
Curtain Dream provided fantastic service. They go out-of their way to assist, and the quality of the fabric is fantastic. The online order system is very efficient and a fast way to receive the product. Thank you so much.