1 reviews | Active since Aug 2015
Amount owing to Discovery medical scheme and Curemed gave me their bank account.
A financial relation builder from Curemed gave me their bank account to pay my Discovery subscription. When I ask him to reverse the payment he said to me its an advisory fee. I said to him how come advisory fee is the same as subscription fee that I must pay every month. I told him that you never spoke about advisory fee because I wouldn't have taken this medical aid from Discovery because I won't afford to pay two times R1489.00 . This is the first time hearing about this fee with the same amount as subscription. He ***** my signature on one of the forms, which I didn't sign any documents with them. The only forms I signed was for Discovery medical aid and I scanned the documents and personally sent to them. I communicated with Curemed since last year October when I sent my proof of payment. I've got the emails that I sent to them and their response with the *****ulent forms done by them. The amount is for Discovery medical aid. I don't have subscription with Curemed.. Yesterday I received a letter from Discovery Dated the 23 April 2024, saying they registered my name to credit bureau. Imagine my details are listed at a credit bureau database because of them. Can you assist to get my money back and my details to be removed from credit bureau database.
To reiterate:
- The first payment was for the advice fee, as per the agreement you signed.
- All other payments are managed and billed by Discovery Healthcare.
- We do not charge any additional fees beyond the initial advice fee.
To reiterate:
- The first payment was for the advice fee, as per the agreement you signed.
- All other payments are managed and billed by Discovery Healthcare.
- We do not charge any additional fees beyond the initial advice fee.
