1 reviews | Active since Nov 2024
Product quality has dropped dismally despite high demand for the brand and product
I have bought cuddlers since my son was born. He is 2.5 years old and I've never had a problem. Today I bought 2 packs of cuddlers size 5 because we are going on a trip for work and taking baby with. The quality of both these packs is deplorable. They are flimsy and he has wet through it even his clothes were soaked with just one wee (20 mins since I changed him). So I opened the 2nd pack just to test if it may be a single packs default and NO they are both the same. The napkins are normally stiff and thick but I guess because there is such a demand now for the brand, they have started to bulk make flimsy and low quality diapers cos the money is there but the product quality has dropped dismally. I'm truly upset as I love the cuddlers diapers but will now have to change to something else and what am I supposed to do with 2 full packs of nappies?
Many thanks for bringing your concerns to our attention. Our customer careline will contact you shortly.
Kind Regards,
Cuddlers
Many thanks for bringing your concerns to our attention. Our customer careline will contact you shortly.
Kind Regards,
Cuddlers
