KM
Karabelo M
1 reviews | Active since Aug 2015
01 Jun 2026, 07:48
Unreliable and dishonest dealership
They advertised a car on Autotrader, and I liked the car and they say there is a money that is needed to be paid up front to secure the deal of which I paid it. I app**** for financing through them after I had calculated for myself how much the installment will be without the balloon payment.
They then told me that they secured financing and told this huge installment above the one I calculated, worse it has the balloon payment. I asked for the breakdown of the total amount they app**** for a loan and they refused to provide me with it. I told them to cancel the deal and pay back my money and they said they will do. I followed up on the proof of payment with no success and I still haven't received my money.
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Replies (1)Cubbi's replyOfficial
01 Jun 2026, 07:59Good day, Karabelo Mubvakure
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
Cubbi's reply01 Jun 2026, 07:59
Official
Good day, Karabelo Mubvakure
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
