Terrible Service!

I was first contacted by Waylin Holt on the 8th of November 2025 regarding a vehicle viewing. From the very beginning, his communication was unprofessional, vague, and lacking any sense of customer care. Instead of taking the initiative to schedule a clear date and time, he sent brief, unclear WhatsApp messages with no commitment or structure. After that, he simply went silent—no follow-up, no clarification, nothing.

Because of the poor communication, I had to call Waylin Holt myself to express my frustration and to try to salvage the situation. During the call, I clearly communicated a viewing date and time, which he confirmed. Despite this, Waylin Holt failed to show up for the agreed appointment. When I phoned him to ask why he wasn't there, he casually mentioned that he “forgot” about the appointment and that he was “not on duty.” This level of disregard for a customer’s time is unacceptable.

What makes this worse is that this is the second time Cubbi/Cubbi Cars has failed to follow up or honor an arranged appointment. At this point, it’s not just a mistake—it reflects a pattern of unreliability and poor service.

Based on my experience with both Cubbi Cars and Waylin Holt, I strongly advise potential customers to reconsider before dealing with them. The lack of professionalism, the disorganized communication, and the complete disregard for confirmed appointments show that they do not value customer time or trust.

I do not recommend Cubbi Cars or Waylin Holt at all.