DS
Deogracious S
1 reviews | Active since Mar 2020
11 Sept 2025, 10:52
Poor Interaction with Cubbi
Submitted an enquiry on a vehicle, a consultant called proceeded to ask me if im paying cash or finance. advised im taking finance, he wanted to ask me what my credit score was and i advised him i know i will qualify, as i qualified elsewhere for something twice its price she said ohk and hung up the line. Fine i went through via whatsapp line to request help, they advised they will get someone else to help me, 24 hours im still waiting. my fear is i have already submitted an application with them and i haven't had feedback from them and dont want to do a duplicate application. sent a message to their whatsapp line, havent had a response.
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Cubbi's replyOfficial
11 Sept 2025, 11:02Good day, Deogracious.
Thank you for bringing this matter to our attention. We sincerely apologise for the poor interaction and lack of timely feedback you experienced, as this is not the standard of service we strive to provide. To assist you further, kindly provide us with your preferred contact details and the Cubbi branch you visited, so that our management team may resolve this matter as a priority.
Warm Regards,
The Cubbi Team
Thank you for bringing this matter to our attention. We sincerely apologise for the poor interaction and lack of timely feedback you experienced, as this is not the standard of service we strive to provide. To assist you further, kindly provide us with your preferred contact details and the Cubbi branch you visited, so that our management team may resolve this matter as a priority.
Warm Regards,
The Cubbi Team
Cubbi's reply11 Sept 2025, 11:02
Official
Good day, Deogracious.
Thank you for bringing this matter to our attention. We sincerely apologise for the poor interaction and lack of timely feedback you experienced, as this is not the standard of service we strive to provide. To assist you further, kindly provide us with your preferred contact details and the Cubbi branch you visited, so that our management team may resolve this matter as a priority.
Warm Regards,
The Cubbi Team
Thank you for bringing this matter to our attention. We sincerely apologise for the poor interaction and lack of timely feedback you experienced, as this is not the standard of service we strive to provide. To assist you further, kindly provide us with your preferred contact details and the Cubbi branch you visited, so that our management team may resolve this matter as a priority.
Warm Regards,
The Cubbi Team