SN
Sipho N

1 reviews | Active since Apr 2024

27 Nov 2025, 16:56

Mr

I want people to draw their own inference. My car is still out with cubbi for repairs since 20 October this year. Tuesday I was invited to come and test drive since it came back for the gearbox repairs. To my further disappointment, the car was stripped of all the original wheel nuts replaced with old ones, the wheel spanner of the car could not fit on these old wheel nuts, all four wheels. The engine cover with the logo durotech was also st**********. The wiper washer bottle lid also st**********. I don't know what to make of cubbi cars as I speak now. When I raise my concerns I am now perceived as an enemy and a nuisance. So I am expected to keep quiet just to beg to be called a good customer. All I wish for now is to get car back, I will fix all the defects on my own, just to satisfy them. Cubbi cars menlyn.

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Replies (2)
SN
Sipho N's update27 Nov 2025, 18:07
Reviewer Update
I hope Mr spies had made sure that the wheel nuts are replaced by the same original manufacturers equipment. He has a photo of the car with the original nuts. Because I was not told that I must expect that the cars original parts will be removed and replaced by after market parts after I signed the HP agreement. Otherwise that is ***** or misrepresentation and thus renders the HP agreement null and void.
Cubbi
Cubbi's reply28 Nov 2025, 08:44
Official
 Good day, Sipho. We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.  Warm Regards,  The Cubbi Team