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Sipho N
1 reviews | Active since Apr 2024
20 Aug 2026, 08:26
Mr
In the last occasion, cubbi made an undertaking to revert back to me, up to now no response from them. So it is their business culture to just brush customer concerns. Future clients be warned.
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Replies (3)
Cubbi's replyOfficial
20 Aug 2026, 09:17Good day, Sipho.
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
Cubbi's reply20 Aug 2026, 09:17
Official
Good day, Sipho.
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
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Sipho N's updateReviewer Update
20 Aug 2026, 10:37This reply is automated, same old story.
SN
Sipho N's update20 Aug 2026, 10:37
Reviewer Update
This reply is automated, same old story.
Cubbi's replyOfficial
20 Aug 2026, 14:55 Hi Sipho.
Your concerns have been escalated to senior management, and we’re following up to ensure you receive direct feedback.
Warm Regards,
The Cubbi Team
Your concerns have been escalated to senior management, and we’re following up to ensure you receive direct feedback.
Warm Regards,
The Cubbi Team
Cubbi's reply20 Aug 2026, 14:55
Official
Hi Sipho.
Your concerns have been escalated to senior management, and we’re following up to ensure you receive direct feedback.
Warm Regards,
The Cubbi Team
Your concerns have been escalated to senior management, and we’re following up to ensure you receive direct feedback.
Warm Regards,
The Cubbi Team