HelloPeter Review – Cubbi Menlyn

We recently visited Cubbi Menlyn to purchase a Mazda CX-5, and the experience was very disappointing. From the start, the service was poor. We had to do most of the follow-ups ourselves and even handled the interest negotiations with the bank without proper assistance from the dealership. After completing everything on our side, Cubbi Menlyn suddenly started adding additional costs to the deal — costs we had already rejected. The sales team then tried to force us to take their in-house warranty, despite the fact that we already have valid warranty cover through our own insurer. When we stood our ground and refused, the dealership retaliated by changing the advertised price of the vehicle within an hour. This behaviour is not only unprofessional, but it also feels like deliberate price manipulation and unfair sales practice. We walked away from the deal because we believe consumers deserve honesty, transparency, and respect when making such a big purchase — not hidden costs and forced add-ons. We would not recommend Cubbi Menlyn based on this experience.