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Darren
1 reviews | Active since Jul 2025
22 Dec 2025, 14:34
Disappointing experience and no after-sales support
Sold damaged car, ignored gearbox issue, ghosted me completely. Avoid.
Helpful (0)
Replies (3)0
Replies (3)Cubbi's replyOfficial
22 Dec 2025, 14:40Good day, Darren
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
Cubbi's reply22 Dec 2025, 14:40
Official
Good day, Darren
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
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Darren's updateReviewer Update
22 Dec 2025, 14:52Thank you for the response, I appreciate it. I raised the CVT gearbox concern within the first month, but it was not taken seriously. After Nissan advised me to take the vehicle for inspection, it was eventually stripped and major failures were found — issues Nissan picked up on the first day. This is something CubbiCars would have identified immediately if my concerns were taken seriously. Nissan also confirmed the vehicle was sold to me in very poor condition. This was not just a gearbox issue: the tyres were close to bursting, the shocks were bent, the control arms completely worn, and there was a massive CVT failure. This car was not roadworthy and should never have been sold. That is why I am extremely disappointed.
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Darren's update22 Dec 2025, 14:52
Reviewer Update
Thank you for the response, I appreciate it. I raised the CVT gearbox concern within the first month, but it was not taken seriously. After Nissan advised me to take the vehicle for inspection, it was eventually stripped and major failures were found — issues Nissan picked up on the first day. This is something CubbiCars would have identified immediately if my concerns were taken seriously. Nissan also confirmed the vehicle was sold to me in very poor condition. This was not just a gearbox issue: the tyres were close to bursting, the shocks were bent, the control arms completely worn, and there was a massive CVT failure. This car was not roadworthy and should never have been sold. That is why I am extremely disappointed.
Cubbi's replyOfficial
22 Dec 2025, 14:55Good day
We have shared your feedback with management for their attention.
Regards
The Cubbi Team.
We have shared your feedback with management for their attention.
Regards
The Cubbi Team.
Cubbi's reply22 Dec 2025, 14:55
Official
Good day
We have shared your feedback with management for their attention.
Regards
The Cubbi Team.
We have shared your feedback with management for their attention.
Regards
The Cubbi Team.
