1 reviews | Active since Mar 2023
Avoid at all costs
I purchased a vehicle in January 2026 , I drove the vehicle for only 3 days and noticed major faults with the vehicle which were not disclosed or covered in the vehicle inspection and there was no service books with the vehicle even though they advertised the car as having a partial service history based on this I decided to request a refund as I was still within the allowed 5 days to return the vehicle. They heavily delayed the process and only contacted me days later saying they first had to inspect the car before granting a refund days later even though the faults were documented they advised there were now no longer any faults and were declining my refund. I have since referred the matter to MIOSA however I am still responsible to pay for a vehicle I had only driven for a few days. Absolutely disgusting service and treatment from Cubbi.
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
We sincerely apologise for the issues you've experienced and for the frustration this has caused. This is not the level of service we aim to provide. We have escalated your concerns to our senior management team for urgent attention.
Warm Regards,
The Cubbi Team
