Waste of money and time

I studied IT Technical Support at CTU Stellenbosch in 2022, completed the year, and have yet to receive my certificate. I spent over R60,000 and have nothing to show for it. When you call their campus, you’re told you’ll be connected to someone who can help, but the phone just keeps ringing. When you call back, they say the person isn’t available and will call you back, but they never do. They also don’t respond to emails at all. I received the following message from them every few months until mid-2024, but I’ve heard nothing since:

Dear Student, National Qualification Certificates from MICT Seta CTU Training Solutions are aware that you are still awaiting your National Qualification Certificate from the assigned Quality Assurance Partner (QAP) We are however still awaiting certificates from the relevant QAP and apologize for the delay or any inconvenience caused. CTU is in constant contact with the relevant parties to follow up on the availability of these certificates and will keep all students informed of the progress. We will inform all students as soon as the certificates are available. Thank you for your patience