Terrible Client Management, Wasting Clients Time

<p>In Dec 2016, my company (CQS Technologies) asked me to find an institution where I could do an A+ and N+ course (To my bad luck I decided to go with CTU).</p> <p> </p> <p>I called in and was assisted by a lady with the name of Jeanne De Beer who registered me for the courses and told me I would start with my courses yearly 2017. My company paid them the full fees for the courses.</p> <p>2017 came and it was mid-Jan I had not heard anything from CTU. I had to call in to get a status update and I was told my class couldn't start due to the fact that they didn't have enough people who took the course. </p> <p> </p> <p>It is now going for min- March, the CTU Sandton manager is not taking any of my calls. I leave messages with the receptionist and no one gets back to me. It is sad that we have already paid in full. It seems that they do not care for their students once they have received their money. I am hoping this message will get the attention of CTU so they can get in touch. But chances are they aren't even going to know this is online. What kind of IT school are they running?</p> <p> </p> <p>Regards,</p> <p>Worried</p>