LP
Lisa P

1 reviews | Active since Oct 2020

02 Oct 2020, 09:18

Shocking.

I had a very high opinion of CTU for years until now. I app**** at the Stellenbosch campus to study software development in 2019 but ended up canceling after I paid R6k registration. In January of 2020 they contacted ME to ask if I wanted to use my credit of R6k on a short course. I agreed and thought that way my money was not wasted. 8 months later in August, they inform me that I can no longer attend the short course that I registered for and spoke to consultants about for months, because the money has been forfeited.

Then I accidentally paid a very large sum to CTU instead of another institution that I was going to study at. It took them more than 2 months and several days of emails, phone calls and threats to finally get refunded.

The staff is absolutely useless and not transparent at all. Please do not get involved with them.

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Replies (1)
CTU Training Solutions Pty Ltd
CTU Training Solutions Pty Ltd's reply07 Oct 2020, 21:55
Official
Hi Lisa P,  We received your complaint and want to apologise for the unsatisfactory experience. We always welcome feedback and appreciate you taking the time to write this review.  As we understand, this matter has now been resolved.  Should there be anything else, feel free to send us an e-mail to ***  Kind regards, The CTU Team