MN
Mihlali N

1 reviews | Active since Jun 2023

22 Jun 2023, 16:06

Review

I am writing to express my deep disappointment with the level of communication and the false promises that I have encountered during my time as a student at CTU. To begin, one of the most significant concerns I have is the consistent lack of response to my emails. I have encountered instances where CTU has made false promises. During the admission process, I was assured of the availability of certain resources, opportunities, and support systems that would enhance my educational experience. However, upon enrollment, I discovered that these promises were nothing more than empty words.

And I thank my lecturer Lusukama Selemani. Your willingness to address our concerns and providing exam information have been immensely helpful.

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Replies (1)
CTU Training Solutions Pty Ltd
CTU Training Solutions Pty Ltd's reply22 Jun 2023, 16:25
Official
Good day Mihlali

Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.

As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience. 

To better address your concerns, we must verify that you are a CTU student. Please send an e-mail to *** that includes your student number and campus.

Kind regards,
The CTU Customer Service Team