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albertvanzyl A

1 reviews | Active since Sept 2016

15 Feb 2022, 12:35

Pathetic Service

What a ********** experience my daughter and I had with Ctu Vereening, from her very first year? No clear communication! My daughter was suppose to write her FISA exam last year November, but right before the that time I received an email, stating that the big exam will only take place in February. Had to calm my daughter, reassure her that everything happens for a reason. February comes and she is ready to write test, only to find out that the admin staff never put her name on the list for the FISA exam. She puts on a fight with them and eventually her names was put on the list, only to find out 3 days before the exam that her name was put on the list to late. How shameful it is for a service provider to not have communication with clients. This is one complaint, I actually have a lot more, but lets not roam on negativity. Atleast one can not complain about the service, because there is none. I rate you 0 and know a lot of others will do the same. I will never advise anyone to study at Ctu.

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Replies (1)
CTU Training Solutions Pty Ltd
CTU Training Solutions Pty Ltd's reply17 Feb 2022, 12:54
Official
Dear Albert, 

Thank you for the review. During the final assessment and moderation in the EPOE, gaps were identified and needed to be addressed before application to admission before the FISA could be finalised. This was addressed with the student and parents. Corrective measures were implemented. Assessment and Moderation will now be finalised. 

Kind regards, 
CTU Training Solution Team