Lack of Assistance for Certificate Reprint Request Since November 2020

am extremely disappointed with the lack of support I’ve received regarding my request for a corrected certificate. I first reached out on 17th November 2020, requesting a reprint of my certificate due to missing and incorrect information on the initial version I received. This issue has caused numerous setbacks in my job applications and future study plans, yet over two years later, I have received no assistance or follow-up.

This experience has left me frustrated, as I feel my concerns have been entirely disregarded. I request that my certificate be reprinted with the correct information and promptly delivered to my updated address. I hope this issue is addressed urgently.