1 reviews | Active since Sept 2024
DON'T STUDY HERE!
My interactions with CTU have been marked by repeated failures, unprofessional behavior, and a blatant disregard for my concerns. Firstly, during a national exam, my exam paper did not arrive, which caused significant distress. To compound this, one of the invigilators behaved inappropriately, flirting with me while I was writing the exam. This conduct is entirely unacceptable, especially in such a serious academic setting. Moreover, on two separate occasions, I have had to chase after the person running the Nated programme for the release of my exam results. Despite being promised an update on his discussions with DHET multiple times, I have received no communication whatsoever. His continued lack of communication, failure to follow through on commitments, and disregard for my situation reflect poorly on the institution. I have made repeated attempts to contact him via email and messages, only to be met with silence. This negligence has left me frustrated and uncertain about the status of my results, and I am left questioning the level of professionalism and competence within CTU. I have been fighting for my results for a year now! DO NOT STUDY HERE.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
CTU your customer service department said it would contact me last week! Again this is my case number CAS-05086-R9J4Q4 CRM:*** attend to it.
CTU your customer service department said it would contact me last week! Again this is my case number CAS-05086-R9J4Q4 CRM:*** attend to it.
