1 reviews | Active since Mar 2023
DISGUSTING!!!!
I would give this no stars if I could. Please avoid this institution if you are working and trying to better your life because this institution is the worst. I paid for my 2nd year software development course in full around R80k. The Lecturer they have us couldn't teach. He would read off a PowerPoint and that's our class. Then myself and a few other students got locked out of their MS Teams accounts when we needed to return for classes in 2023. Our access had been revoked. I lost 3 - 4 weeks of classes and when I asked for my money back they responded to me 5 months later after having to fill out an Application for Refund, saying that my access had never been revoked even though I have all this proof on email? Please please do not waste your precious time and hard earned money. I am taking legal action because R80k is a lot of money to just throw away and I have an no benefit from it.
Good day, Kauthar.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
To better address your concerns, we must verify that you are a CTU student. Please send an e-mail to *** that includes your student number and campus.
Kind regards,
The CTU Customer Service Team
Good day, Kauthar.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
To better address your concerns, we must verify that you are a CTU student. Please send an e-mail to *** that includes your student number and campus.
Kind regards,
The CTU Customer Service Team