1 reviews | Active since May 2023
Daylight ******* at it's best
I am sorry to report that my experience at ctu training solutions pty Ltd has been less than satisfactory. I recently raised concerns with the head office regarding my facilitator's quality of instruction, given the amount of money I have invested in my education. Unfortunately, my feedback was met with dismissive and belittling language that did not address my concerns or provide any constructive solutions.
As a student, I expected to receive quality education and support, not to be treated like a child who cannot think for myself. While I never expected to be s****-fed, I believe that my investment in CTU entitles me to quality instruction and the opportunity to excel. Instead, my concerns were dismissed as insignificant, leaving me feeling powerless and unsupported.
Moreover, I was disappointed to receive such a dismissive response from the head office. The individual who spoke with me did not take my concerns seriously and disregarded my need for support and assistance.
As a result of these issues, I believe that CTU Training Solutions is not providing value for the significant tuition fees we are paying. Unfortunately, this situation has put me in a difficult position, as I am unable to withdraw from the program without incurring a financial penalty, which is a significant burden for me.
Overall, I would caution anyone considering enrolling in CTU Training. Given the lack of support, quality instruction and dismissive treatment, I believe there are better options available that provide the value and support that students deserve.
r o b b e r y
r o b b e r y
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologise for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
To better address your concerns, we must verify that you are a CTU student. Please send an e-mail to *** that includes your student number and campus.
Kind regards,
The CTU Customer Service Team
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologise for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
To better address your concerns, we must verify that you are a CTU student. Please send an e-mail to *** that includes your student number and campus.
Kind regards,
The CTU Customer Service Team
