JK
Johan K
1 reviews | Active since Nov 2015
04 Feb 2025, 14:39
CTU training Solutions not supplying transcripts for completed course.
My son finished a tree year course at CTU last yera and is unable to obtain transcripts from them. We have been to their offices multiple time with no luck and no explanation as to why it is not available.For One of his asignments that had to be submitted in October he is still not able to obtain his score.
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CTU Training Solutions Pty Ltd's replyOfficial
04 Feb 2025, 15:05Good day Johan.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
CTU Training Solutions Pty Ltd's reply04 Feb 2025, 15:05
Official
Good day Johan.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team