CG
Carmen G
1 reviews | Active since Feb 2025
26 Feb 2025, 14:00
CTU Training Solutions frustrations
Stay away from CTU training solutions. You pay much to study there but never get a certificate. All you get told is they are waiting for Seta who has a backlog. Totally unacceptable! They even still advertise on radio to enrol and study there but don't do it, you can't look for work on completion of your studies because you don't have a certificate.
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Replies (2)
CTU Training Solutions Pty Ltd's replyOfficial
27 Feb 2025, 07:55Good day.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
CTU Training Solutions Pty Ltd's reply27 Feb 2025, 07:55
Official
Good day.
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
Thank you for bringing your concerns to our attention. We want you to know that we take your feedback seriously and sincerely apologies for any inconvenience or frustration you may have experienced.
As a company, we place a high value on providing excellent customer service, and we are sorry to hear that this has not been your experience.
Kind regards,
The CTU Customer Service Team
CG
Carmen G's updateReviewer Update
27 Feb 2025, 11:41Good day, nobody at CTU is actually reading the reviews. Have a look all the negative reviews get a generic automated response. CTU does not take responsibility to actually address negative reviews with any corrective action or solutions. Just an absolute joke. The response to this query will be the same as the previous one, an insincere automated apology. I am so sorry that we ever enrolled our sonat CTU. Would never recommend them to anyone.
CG
Carmen G's update27 Feb 2025, 11:41
Reviewer Update
Good day, nobody at CTU is actually reading the reviews. Have a look all the negative reviews get a generic automated response. CTU does not take responsibility to actually address negative reviews with any corrective action or solutions. Just an absolute joke. The response to this query will be the same as the previous one, an insincere automated apology. I am so sorry that we ever enrolled our sonat CTU. Would never recommend them to anyone.